Partially Degraded Service

Kueski Pay Service Degraded Performance
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Kueski Pay will be under maintenance on February 25th, 2026, downtime is expected (Release Train 4th) Feb 25, 2026 01:00-03:00 CST

On Wednesday, February 25th, starting at 1:00 hrs CST (MXT) our Kueski Pay service will be under maintenance.

During the scheduled window, the Kueski Pay service will be unavailable for 2:00 hours, so customers cannot perform purchase transactions.

Refer to: CHANGE-6200

Posted on Feb 10, 2026 - 15:39 CST

Kueski Pay will be under maintenance on March 11th, 2026, downtime is expected (Release Train 5th) Mar 11, 2026 01:00-03:00 CST

On Wednesday, March 11th, starting at 1:00 hrs CST (MXT) our Kueski Pay service will be under maintenance.

During the scheduled window, the Kueski Pay service will be unavailable for 2:00 hours, so customers cannot perform purchase transactions.

Refer to: CHANGE-6370

Posted on Feb 20, 2026 - 11:21 CST
Feb 24, 2026

No incidents reported today.

Feb 23, 2026

No incidents reported.

Feb 22, 2026
Resolved - We have successfully addressed the performance degradation affecting Kueski Pay. Service stability and transaction speeds are back to normal. Start Time: 10:47 a.m. End Time: 12:29 p.m.
Feb 22, 13:14 CST
Update - Our team is working with elevated priority on the degraded performance of Kueski Pay. We are focused on restoring the speed and stability of transactions. The service is still functional but slower than usual. The next update will be provided in 30 minutes.
Feb 22, 11:51 CST
Investigating - We are investigating an issue causing increased latency (slowness) in Kueski Pay, which may impact the checkout experience. We are actively isolating the cause to return to normal performance. Next update in 30 minutes.
Feb 22, 11:44 CST
Feb 21, 2026

No incidents reported.

Feb 20, 2026
Resolved - Following a period of successful monitoring and confirmed stability, we are officially closing this incident. All services are operating normally. We appreciate your patience while we resolved this issue.
Feb 20, 13:10 CST
Monitoring - We experienced a partial service degradation that resulted in increased latency during the purchase process. A subset of customers may have encountered delays when completing their purchases.
The service is now fully restored and operating within normal parameters.
Our team is currently conducting a root cause analysis to determine the underlying issue and prevent recurrence. We will provide additional updates if necessary.

Feb 20, 12:27 CST
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Completed - The scheduled maintenance has been completed.
Feb 11, 02:34 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 01:00 CST
Scheduled - On Wednesday, February 11th, starting at 1:00 hrs CST (MXT) our Kueski Pay service will be under maintenance.

During the scheduled window, the Kueski Pay service will be unavailable for 1:30 hours, so customers cannot perform purchase transactions.

Refer to: CHANGE-6150

Feb 3, 10:36 CST
Feb 10, 2026

No incidents reported.