Major Outage: Kueski Pay Unavailable

Incident Report for Kueski

Resolved

This incident has been resolved.
Posted Nov 04, 2026 - 09:37 CST

Monitoring

We’re continuing to work on restoring Kueski Pay availability. The fix is being implemented, and our teams are closely monitoring service recovery. Restoring full availability remains our top priority. We’ll keep you informed and share another update as soon as the service is fully restored or we have more information.
Posted Nov 04, 2026 - 00:04 CST

Update

We are past the initial triage phase and have identified the core issue affecting Kueski Pay availability. We are currently implementing a workaround/fix and closely monitoring service recovery. We appreciate your patience. The next update will be provided in 30 minutes.
Posted Nov 03, 2026 - 21:56 CST

Identified

We continue to actively investigate the root cause of the Kueski Pay service disruption. Our engineering team has narrowed down the potential causes and is testing a mitigation path. There is no change in impact at this time, but we are making progress. The next update will be provided in 30 minutes.
Posted Nov 03, 2026 - 20:50 CST

Investigating

Kueski Pay is currently unavailable. We understand the critical nature of this service and are treating this as a top priority incident. We appreciate your patience as we work to quickly resolve the issue. Next update in 30 minutes.
Posted Nov 03, 2026 - 20:34 CST