Major Outage: Kueski Pay Unavailable

Incident Report for Kueski

Resolved

Kueski Pay services are fully operational and stable. All systems have recovered from the outage. We sincerely apologize for the complete disruption and the impact it caused. We will conduct a thorough internal review (Root Cause Analysis) to prevent recurrence.
Posted Nov 09, 2026 - 18:16 CST

Monitoring

We are past the initial triage phase and have identified the core issue affecting Kueski Pay availability. The fix has been applied, and purchases made with Kueski Pay are once again going through. We continue to monitor the funnels.
Posted Nov 09, 2026 - 17:56 CST

Update

We are continuing to investigate this issue.
Posted Nov 09, 2026 - 17:48 CST

Update

We are continuing to investigate this issue.
Posted Nov 09, 2026 - 17:40 CST

Investigating

Kueski Pay is currently unavailable. We understand the critical nature of this service and are treating this as a top priority incident. We appreciate your patience as we work to quickly resolve the issue. Next update in 30 minutes.
Posted Nov 09, 2026 - 17:38 CST
This incident affected: Kueski Pay Service.